FAQ Help Center
an after-sales service team with great service awareness
Frequently asked questions
Can be customized according to your requirements, such as logo, color, etc.
30% T/T (bank transfer) in advance, and balance before shipment.
1) Strict detection during production.
2) 100% inspection on products before shipment and intact product packaging ensured.
By sea. The products are too heavy to transport by air.
1). The quality is guaranteed due to strong technical support, first class component, advanced production line and strict quality control system.
2). One-stop service with a large spare parts warehouse and professional service team. No matter where you are, you are guaranteed of warm reception, trustworthy and efficient professional services and persistent care.
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Delivery & discounts
We are a China manufacturer of garden machinery and construction machinery. Actually, we produce most of the parts in our own factory for better cost and quality control.
Generally, it will take 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. Sometimes we have some in stock.
MOQ is 1 unit. More than 100 units order is available. Besides, we are looking for dealers and agents all over the word. Welcome to contact us for more details.
We can supply one year warranty or 2000h for our machines. We will provide parts as free within warranty. We can provide internet or calling service at any time.
Yes, we have 100% test before delivery.
1). We trust “win-win situation”, we never said our product is best, and maybe our price is not cheapest, but we trust we are your right choice. Because we pay attention to ensure our customers benefit;
2).We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Yes. Before dispatch, Supershine assemble all the parts and set all the parameters. Every mower is 100% tested and strict quality control.
Before we received the first order, please afford the sample cost and express fee. We don`t supply free sample.
Within 7 days.